Privacy Policy

This Privacy Policy describes how DOSED collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit our Site, we collect information about your device, your interaction with the Site, and the details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

DEVICE INFORMATION

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

ORDER INFORMATION

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide information or advertising related to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify & Ship Station.

CUSTOMER SUPPORT INFORMATION

• Examples of Personal Information collected: any modifications or additional details needed for support.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with relevant vendors used to provide customer support.

MINORS (21+)

The Site is not intended for individuals under the age of 21. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
• We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For example:

• We use Google Analytics to help understand how our customers use the Site. Read more about how Google uses your Personal Information here and opt-out here.
• We may share information about your use of the Site, purchases, and interactions with our ads on other websites with our advertising partners. This sharing may occur directly or through cookies or similar technologies.

For more information on targeted advertising, you can visit the NAI’s educational page.

You can opt out of targeted advertising:

• Facebook
• Google
• Bing

Additionally, you can opt out of some services through the Digital Advertising Alliance’s opt-out portal.

USING PERSONAL INFORMATION

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

YOUR RIGHTS

If you are a resident of the EEA or California, you have rights regarding your Personal Information, including the right to access, correct, update, or erase it. To exercise these rights, contact us using the information below.

COOKIES

Cookies are small amounts of information downloaded to your device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media cookies, to optimize your experience and provide our services.

DO NOT TRACK

We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser due to the lack of consistent industry understanding.

CHANGES

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons.

CONTACT

For more information about our privacy practices, questions, or complaints, contact us via email at support@dosed.co

Last updated: 09/26/2024

If dissatisfied with our response, you have the right to lodge a complaint with your local data protection authority.